Featured Articles

Intel refreshes CPU roadmap

Intel refreshes CPU roadmap

Intel has revealed an update to its CPU roadmap and some things have changed in 2015 and beyond. Let’s start with the…

More...
Hands on: Nvidia Shield Tablet with Android 5.0

Hands on: Nvidia Shield Tablet with Android 5.0

We broke the news of Nvidia's ambitious gaming tablet plans back in May and now the Shield tablet got a bit…

More...
Nokia N1 Android tablet ships in Q1 2015

Nokia N1 Android tablet ships in Q1 2015

Nokia has announced its first Android tablet and when we say Nokia, we don’t mean Microsoft. The Nokia N1 was designed…

More...
Marvell launches octa-core 64-bit PXA1936

Marvell launches octa-core 64-bit PXA1936

Marvell is better known for its storage controllers, but the company doesn’t want to give up on the smartphone and…

More...
Nvidia GTX 970 SLI tested

Nvidia GTX 970 SLI tested

Nvidia recently released two new graphics cards based on its latest Maxwell GPU architecture, with exceptional performance-per-watt. The Geforce GTX 970…

More...
Frontpage Slideshow | Copyright © 2006-2010 orks, a business unit of Nuevvo Webware Ltd.
Friday, 28 September 2007 13:23

Sprint Nextel sued by Minnesota Attorney General

Written by David Stellmack

Image

Consumer overreaching alleged


 

The State of Minnesota has brought suit against Sprint Nextel Corporation for automatically extending wireless service contracts with Sprint Nextel without consumers’ consent or notifying consumers of these actions. 

Minnesota filed the suit after receiving numerous consumer complaints from its citizens that their service contracts had been automatically renewed by Sprint Nextel without their knowledge or consent. Contracts with U.S. wireless carriers typically require subscribers to sign up for 2 or 3-year service contracts to receive special plan rates, upgrade their subscription plans or to change to new wireless carriers when a new cell phone is purchased.  In the U.S. certain models of cell phones are tied to particular wireless carriers, which also require entering into a service contract with that carrier.

The Attorney General for the State of Minnesota accused Sprint Nextel of extending consumer service contracts for up to 2-year terms without notice or consent, violating consumer protection laws by overreaching its position of contract superiority over ordinary consumers. In particular, the Minnesota attorney general claims that Sprint Nextel violated the Minnesota Consumer Fraud and Deceptive Trade Practices Act; and the State is seeking to stop further violations and to obtain civil penalties and restitution for affected consumers.

Sprint issued a statement indicating that it has company policies in place that ensure it does not violate state laws and that it protects consumer rights.  Sprint countered that the consumer complaints likely occurred when consumers attempted to cancel their wireless service contracts before the terms had ended, which resulted in the consumer being charged sizeable early termination fees.

The Minnesota Attorney General will weigh in on this when the case comes up for trial.

Last modified on Friday, 28 September 2007 14:09

David Stellmack

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
blog comments powered by Disqus

 

Facebook activity

Latest Commented Articles

Recent Comments