Last modified on Wednesday, 19 December 2007 05:00
Microsoft is investigating claims that a security update that it released cripples its Internet Explorer.
Redmond has confirmed that it has had reports that a security update for Internet Explorer issued last week has crippled some users' ability to get on the Web with the browser. Complaints appeared on multiple Microsoft support newsgroups after MS07-069 security bulletin was released on December 11.
The complaint was that IE refused to open or could not reach some sites. Redmond says that, if necessary, it will update the Knowledge Base article associated with MS07-069 with detailed guidance on how to prevent or address these deployment issues.
So far the only helpful advice that works has been uninstalling the update.