Published in Mobiles

Apple issues a statement about the reception problem

by on02 July 2010

There is no spoon
Well, it seems like Apple would make the rest of the world think that antenna issue is not an issue, what with the latest statement from the company, which argues that the much discussed problem is indeed Apple’s fault. Well, kind of.

The company investigated into the subject of reception loss and found that it has actually made a mistake in calculating signal strength. Apparently, their formula “in many instances, mistakenly displays 2 more bars than it should for a given signal strength. For example, we sometimes display 4 bars when we should be displaying as few as 2 bars.” We’re not sure why would anyone need two sentences to add two numbers, but this is Apple fanbase they’re talking to after all, so it’s understandable.

Apple continues by saying how signal drops occur in places with low signal, where their new gadget “erroneously” displays signal to be pretty good. So, users are not actually loosing signal, because signal was much worse than showed in the first place. See – there is no spoon.

As a solution, the company will adopt AT&T’s recommended formula for calculating signal bars and will address this in a free software update next week. Furthermore, bars 1, 2 and 3 will be a bit taller and easier to see. Making the bars taller is no small feat, mind you, which means Apple must’ve gone all out on this one. Apparently, this mistake has been present since the original iPhone, so the upcoming patch will apply for iPhone 3GS and iPhone 3G as well.

Unfortunately, none of this banter does anything to explain call-drops and data degradation – yet the company is still adamant about not admitting to the antenna being at fault. We’d very much like to know the truth so we’d like to ask Apple – Is there or is there no spoon?

You can find the full statement here.

We would also like to ask all non US based readers to confirm if they have a signal drop on their networks when they press their beloved iPhone 4 at that specific spot. Please comment as we believe that there is much more to tell. Apple clearly blames AT&T while we believe that this happens in other providers as well.

Last modified on 02 July 2010
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