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Monday, 19 December 2011 12:02

Hotmail stole my account

Written by Fuad Abazovic

Microsoft incapable of checking IP

I’ve been using a Hotmail address and messenger for about ten years and as of last week Microsoft said that someone has hijacked it and that I cannot have it back.
I tried to fill a standardized form to verify my ownership three times but each time Microsoft said no. It’s as if no-one in the Hotmail team can check my fixed IP address and simply realize that it’s my account. Sounds simple enough, right? Well, the support team begs to differ.

They asked about email subjects as well as a few addresses, but to be honest, I haven’t used Hotmail for sending emails for years now. In fact, I don’t know anyone who sends emails from Hotmail, just used this one to register on some websites that wanted email and for MSN. 

This morning, I tried to recover my account again and I got the following message: “Our server is having a problem. We're working to fix it as soon as we can, so try again in a few minutes.”

So far, Microsoft hasn’t been able to resolve the issue and let me have my MSN account back. Marry Xmas to you all.

Fuad Abazovic

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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+1 #1 milkod2001 2011-12-19 12:33
sorry to hear that Fud
+1 #2 Kryojenix 2011-12-19 13:03
Hotmail made me change my password recently ... I bettergo change my other passwords too :-?
0 #3 Sodomy 2011-12-19 13:09
the two most likley causes for this are:
1. 'password' is not a valid password, or
2. you never changed you password back when they got hacked this year or last year.
0 #4 HBeam 2011-12-19 13:28
So, you're still using Microsoft for something other than Windows?
+1 #5 ogi 2011-12-19 13:39
Rockstar ate my hamster!
-2 #6 yourma2000 2011-12-19 16:39
Quoting HBeam:
So, you're still using Microsoft for something other than Windows?

I know tons of people who still use hotmail/msn/live email address, even I do.
0 #7 crackerz 2011-12-19 17:53
I have a hotmail account too but I'm not actually using it(just login once per month or so.. to avoid any problems) ...I like my hotmail account because its 7-8 years old :P

no other purpose for my hotmail(M$) account :D
+1 #8 Bl0bb3r 2011-12-19 19:17
I use Live and there's nothing wrong with it, SkyDrive is a nice thing for me, plus I can mirror those files to ADrive and bam! got me several gigs of "backed up" online storage space *whispering voice* in the clouds. On top of that I use them as spam filters, I send and receive from Gmail through Live.

One thing common to a lot of people and I know, trust me, is using the same password for multiple accounts, including banks and paypal. Unless you have a good way of restoring your accounts with secondary emails or phone numbers, don't. Always use a different password and use a password manager, but protect it as well with a master password. Here too I've seen lots of Firefox profiles with unprotected signons.sqlite files. :-|
0 #9 pogsnet 2011-12-20 04:40
I think they deleted your account, anyway it is full of Nvidia non sense messages.
+1 #10 Jay 2011-12-20 05:32
Hotmail blows!!

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