Featured Articles

Apple announces its Apple Watch

Apple announces its Apple Watch

Apple has finally unveiled its eagerly awaited smartwatch and surprisingly it has dropped the "i" from the brand, calling it simply…

More...
Skylake 14nm announced

Skylake 14nm announced

Kirk B. Skaugen, Senior Vice President General Manager, PC Client Group has showcased Skylake, Intel’s second generation 14nm architecture.

More...
Apple officially announces 4.7-inch iPhone 6 and 5.5-inch iPhone 6 Plus

Apple officially announces 4.7-inch iPhone 6 and 5.5-inch iPhone 6 Plus

The day has finally come and it appears that most rumors were actually spot on as Apple has now officially unveiled…

More...
CEO: Intel on target for 40m tablets

CEO: Intel on target for 40m tablets

Intel CEO Brian Krzanich just kicked off the IDF 2014 keynote and it started with a phone avatar, some Katy Perry…

More...
Aerocool Dead Silence reviewed

Aerocool Dead Silence reviewed

Aerocool is well known for its gamer cases with aggressive styling. However, the Dead Silence chassis offers consumers a new choice,…

More...
Frontpage Slideshow | Copyright © 2006-2010 orks, a business unit of Nuevvo Webware Ltd.
Wednesday, 14 November 2012 11:02

Apple stops protection racket in Italy

Written by Nick Farrell



Made an offer it can't refuse


Jobs' Mob has stopped pushing a customer protection plan that customers really did not need, at least in Italy.

The AppleCare Protection Plan plan miffed Italy's antitrust authority, which threatened the US giant with a fine and a closure of its Italian operations if the company did not treat its customers in the same way as every other electronics outfit. Under EU law customers were allowed to have a free two-year warranty on electronic products. Apple on the other hand only allows a year and then sells a broader AppleCare Protection Plan.

Apple has been telling fanboys that the AppleCare product has advantages that "add to the two years of vendor warranty required by Italian law to protect consumers". The Anti-trust watchdog can't see any advantages at all. AppleCare appears to give punters the same things that European law requires only the customer has to pay for it.  

Apple has consistently fought against the EU consumer protection law because it does not want to implement a free two year warranty on a product when it wants users to buy an upgrade a year after they have bought it. Italy's antitrust watchdog AGCM has already clashed with Apple on over this before and has fined the outfit 900,000 euros for failing to offer the free guarantee.

A spokeswoman for AGCM said talks between Apple and the Italian regulator were still in progress. The regulator is expected to near a decision at the end of November. In the meantime Apple is not going to push its particular product in Italy.

Nick Farrell

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
blog comments powered by Disqus

 

Facebook activity

Latest Commented Articles

Recent Comments