decided to allow its customers to decline unwanted software when they order PCs. Hundreds of users have used Dell's online complaints service to ask that the software "bloatware" be removed.
Many software companies pay Dell to install demos their applications on new computers, hoping to gain new customers.Customers complained that it took them too long to remove the unwanted programs.
Dell has agreed to give buyers of certain models the option to avoid
what the company calls "preinstalled software." These include Dimension desktops, Inspiron notebooks, and XPS PCs. The rest of users are stuck with it.