Published in Games

Refunds for Batman on PC

by on02 November 2015


No Joker – the game is broken

Warner Bros has started offering refunds for Batman: Arkham Knight on PC after finally admitting that the game was broken.

The game was troubled with bad performance on the PC and now after a few months the Warner brothers offered refunds for some of its customers.

If you have purchased the game for PC and you are not happy with the performance, the company will allow you until the end of the year to return it. .

This action happens just days after the game was re-introduced on October 28. The PC version of Batman: Arkham Knight was plagued by plenty of bugs, missing textures, framerate cap and general lack of optimisation. The game was rated as "Mostly Negative" on Stream. Warner Bros decided to recall the PC version of the game and remove the buy option from Steam until it fixed the issues and reintroduce it. It looks like that didn’t work as planned and now you can at least get your money back.

The official statement. 

Dear Batman: Arkham Knight PC owners,
We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.

Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund athelp.steampowered.com (Steam refund policies can be foundhere:) or the retail location where you purchased the game.

The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.
Last modified on 02 November 2015
Rate this item
(4 votes)

Read more about: