We like the look of the box – it includes nice and descriptive images.
The user manual is descriptive and packs plenty of pictures. Switch 810 comes with all the screws you'll need.
Thumb screws were not in plastic bags but rather screwed into the drive cage, which is fine since we at least know where they are. In fact, that's how Alienware did it on some cases five or more years ago, and we really liked the fact that NZXT did the same.