Published in Mobiles

Chen defends giving snoops access to Blackberries

by on19 April 2016


You gotta do the right thing

Blackberry's boss John Chen has defended giving Canadian spooks secret access to his company's hardware allowing them to spy on suspected terrorists and criminals.

Blackberry has a reputation for his highly encrypted set-up, which has made it popular with the security services and corporates who don't want their businesses spied on. But then it was revealed that Blackberry had given the Canadian cops access to encrypted phones since 2010.

Writing in his bog Chen defended his company's decision saying that when it comes to doing the right thing in difficult situations, BlackBerry’s guiding principle has been to do what is right for the citizenry, within legal and ethical boundaries.

"We have long been clear in our stance that tech companies as good corporate citizens should comply with reasonable lawful access requests. I have stated before that we are indeed in a dark place when companies put their reputations above the greater good," he said.

This belief was put to the test in an old case that recently resurfaced in the news, which speculated on and challenged BlackBerry’s corporate and ethical principles. In the end, the case resulted in a major criminal organization being dismantled.

"I can reaffirm that we stood by our lawful access principles. Furthermore, at no point was BlackBerry’s BES server involved. Our BES continues to be impenetrable – also without the ability for backdoor access – and is the most secure mobile platform for managing all mobile devices. That’s why we are the gold standard in government and enterprise-grade security," Chen said.

He added that for BlackBerry, there is a balance between doing what’s right, such as helping to apprehend criminals, and preventing government abuse of invading citizen’s privacy, including when Blackberry refused to give Pakistan access to its servers.

"We have been able to find this balance even as governments have pressured us to change our ethical grounds. Despite these pressures, our position has been unwavering and our actions are proof we commit to these principles," he said.

Last modified on 19 April 2016
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