Customers still want humans

Agentic AI is transforming customer service in the insurance world by delivering fast, intelligent responses while still leaning on human backup to keep everything from going off the rails.

Up to 92 per cent, study finds 

Autonomous vehicles operated by Waymo, the self-driving car unit of Alphabet, have demonstrated dramatic reductions in property damage and bodily injury claims, according to a study by Swiss Re, a leading global reinsurer. 

That comes under the “war exclusion”

Insurance companies are trying to get out of paying for damage caused by cyber attacks by claiming that they don’t have to pay for acts of war.