DCGS-A is meant to gather intelligence, surveillance, and reconnaissance, and provide real-time battlefield analysis and the current location of high-value targets. In fact it those who tried to use it said that it caused more problems than it was worth. A memo sent by Major General Michael Flynn said that the DCGS-A was as useful as a chocolate teapot. Analysits could not provide their commanders a full understanding of the operational environment. He said that without a full understanding of the enemy and human terrain, US operations are not as successful as they could be. This shortfall translates into operational opportunities missed and lives lost.
Politicians suggested that the US Army to consider switching to another, proven system that the FBI and CIA use: Palantir. However the Army refused, and instead rolled out a software update that was meant to fix any problems. But the system was still unusable because you couldn’t share the data, the system is “prone to crashes and frequently goes off-line.”
Extreme Tech said that any commercial solution out there would be better.