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Nintendo denies Switch problems

by on13 March 2017

It all user error

While the world wide wibble is full of people who have experienced problems with their Nintendo Switch, the maker of the portable consoles is denying that there is anything wrong.

Lately we have been seeing moans about screen scratches from the dock and a Joy-Con connectivity issue.

According to Nintendo, these problems, where they exist at all, are usually all the fault of the users.

Nintendo of America's president and chief operating officer Fils-Aimé said that he had done hundreds of events with the Switch, starting with its activity back in January, and most recently the various tours that the company continued to take the system out on.

“As soon as I heard of this report, I asked my teams. 'Have we seen this in our own experience?'" And the candid answer has been no. "There are no widespread technical problems, and all issues are being handled promptly, including the reports regarding the left Joy-Con Bluetooth connection," he added.

Nintendo has suggested a few workarounds. These include decreasing the distance between the Joy-Con and the Nintendo Switch console.

If that does not work, then try placing the console to minimize interference with the Joy-Con. It is best if the Nintendo Switch console is placed out in the open and that it is not behind a TV, near an aquarium, placed in or under a metal object, pressed against a large amount of wires and cords, within three to four feet of another wireless device, such as a wireless speaker or a wireless access point.

Interference can be caused by devices, such as laptops and tablets, wireless headsets, wireless printers, microwave ovens, wireless speakers, cordless phones and USB 3.0-compatible devices such as hard drives, thumb drives, LAN adapters, Nintendo says.

Last modified on 13 March 2017
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