Published in News

Apple's Vision Pro is a plastic turkey

by on06 February 2024

Plastic scratches easily and passwords require Apple store visit

The Apple Vision Pro is a bulky bit of mixed-reality kit, and that's because most of us thought it was made of posh materials like glass and aluminium.

But a scratch test shows that Apple has skimped on quality in the most shocking way possible, and we say shocking because the tech giant is charging €3,153 for the headset, and that's just for the basic storage version.

Apple Vision Pro's front is plastic, even though the company has claimed that it's laminated glass

Soon after another video showed the Apple Vision Pro had a tough front 'glass', Zach from JerryRigEverything got his paws on the pricey head-worn gadget, and it's clear what kind of rubbish we were about to see.

Using some Moh's hardness tools, he found that the Apple Vision Pro front side scratches at level 3, with deeper marks at level 4. Usually, plastic scratches at this level, meaning that the company has used this cheap material to cover the loads of cameras.

But what's surprising is that the company claims the front cover is laminated glass on the Apple Vision Pro's product page, but the scratch test proves something else entirely.

Another shocker of the scratch test is that the outside lenses are plastic, so Zach warns users to avoid things like tissue paper to clean them as they will surely get ruined in no time.

Instead, those who already have an Apple Vision Pro should splash out on a top-notch microfiber cloth, but lucky for them, one is already in the headset's box, saving that cost.

The YouTuber did a bend test for fun to see if the headset had any weak spots in its build, but thankfully, the sheer thickness of the device stopped any kind of flex or bend at all.

You can watch the whole test in the video above, and if you fancy seeing the teardown of the Apple Vision Pro, there's a video about that too. Also, if you have a €3,153 headset, make sure not to scratch the front side or the outside lenses.

Meanwhile Apple Vision Pro users have no hope for forgetting a passcode except visiting an Apple Store or sending their headset off to be reset.

Apple brags about having secure devices locked down by biometrics and passcodes. But human error messes up any security plan, no matter how many protections there are.

Apple Support lines are getting "a lot" of moans about forgotten passcodes. A secret source says support staff have been told to tell users that an in-store or mail-in fix is all they can do.

Other products like the iPhone can be reset by plugging them into a Mac and putting them in Device Firmware Upgrade (DFU) mode. The customer can even reset the Apple Watch if they forget a passcode.

One Apple forum user shared their story when calling Apple Support with the problem. The support agent whinged, "he's had to deal with a lot of angry customers after telling them their only option is to go back to the store."

Apple Vision Pro needs a six-digit passcode at setup before Optic ID is on. Users can skip using a passcode, which means they can't use biometric options for security and login.


Last modified on 06 February 2024
Rate this item
(3 votes)

Read more about: