Apple said that it will issue an update to iTunes next week that includes additional safeguards. How this is possible when the company admits it could reproduce the bug, and does not really know what the hell is going on.
The issue, which has persisted since the launch of Apple Music last year, resurfaced when iTunes user James Pinkstone published a blog post last week titled, "Apple Music stole my music. No, seriously." The post, which went viral, detailed how Pinkstone's library of 122GB of music suddenly disappeared. He was allegedly told by an Apple representative that his files were deleted without his permission when he signed up for Apple Music. Pinkstone says the Apple rep told him Apple Music replaced his songs with cloud-based versions from its digital collection, deleting the originals in the process.
Apple did say that file deletion is not an intended feature of the company's streaming service and insists that it only effected a “small number of users.” But then it always says that even when everyone is effected. It is probably better not to use Apple Music until Jobs’ Mob works out what is going on and fixes it.