Vole’s VP of devices services and product engineering Tim McGuiggan  said the replacement components are for technically inclined consumers for out-of-warranty, self-repair.

"When purchasing a replacement component, you will receive the part and relevant collateral components (such as screws if applicable)."

Tools to help you repair a Microsoft Surface device are sold separately by iFixit, which Microsoft partnered with in 2021 to sell official Surface repair tools. iFixit supplies tools like battery covers to protect against punctures during repair, debonding cradles to help cut the adhesive that holds screen glass in place, and a tool to properly replace a screen.