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Adobe turns off customers in Venezuela

by on08 October 2019

As if their lives were not bad enough

Adobe is shutting down service for users in Venezuela in order to comply with a US executive order issued in August that prohibits trade with the country.

The company sent out an email to customers in Venezuela today to let them know their accounts would be deactivated, and posted a support document further explaining the decision.

In the document, Adobe explains: "The US Government issued Executive Order 13884, the practical effect of which is to prohibit almost all transactions and services between US companies, entities, and individuals in Venezuela. To remain compliant with this order, Adobe is deactivating all accounts in Venezuela."

Users will have until  28 October to download any content stored in their accounts, and will lose access the next day. To make matters worse, customers won't be able to receive refunds for any purchases or outstanding subscriptions, as Adobe says that the executive order calls for "the cessation of all activity with the entities including no sales, service, support, refunds, credits", etc.

Our guess is that the good people of Venezuela will be pirating like mad things.

Last modified on 08 October 2019
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