Surveying over 2,000 UK gamers, the research found that nearly four in 10 gamers revealed poor internet performance is likely to affect their purchasing decisions for the new consoles. Big software updates are a major cause of these frustrations – with the research discovering that one in three gamers (33 percent) spend two days (39.5 hours) a year updating their consoles.
According to the report a third of gamers are spending nearly 40 hours a year waiting for weekly game updates to download
Nearly four in 10 said poor internet performance is likely to affect their purchasing decisions for the new consoles.
Just shy of 40 percent of games shout at their routers while gaming and 21 percent have stormed out of a room due to internet issues
One in five gamers do not feel confident their internet will cope with the new consoles
Despite this, only 13 percent are planning to upgrade their broadband package
Founder and Chairman of Zen Richard Tang said: “The next generation machines are set to revolutionise the gaming landscape, with gamers eagerly awaiting access to the latest graphics and games. It is no longer the case though that gamers can simply stick in a disk and play, with many games coming just three-quarters built and the rest delivered via a software update.”
He said gamers should not be waiting any longer than is necessary to get going, but too many players are having to due to slow or unreliable internet. In a world of spoilers, and game file sizes set to grow massively for the next generation consoles, gamers cannot be sat waiting even longer while their friends are already deep into the game.
“This should be one of the most exciting times for gamers that we have seen in decades, but many face growing frustrations or even missing out due to poor internet performance. Providers must ensure they are delivering a service that meets an industry that is growing exponentially and is set to go to the next level with these new launches. Gamers should not settle for long download times, screen glitches or outages at crucial moments. Ensuring they are with a provider that can deliver ultrafast speeds and reliability is key to enjoying that next generation gaming experience”, Tang said.