Apple has confirmed in an internal document to repair staff that it’s identified an issue with the main logic board. While not telling users, Apple Stores and authorised repair staff have been informed to replace the main logic board in affected machines at no cost to customers.
Apple’s memo to repair staff notes that it has identified “an issue” with the main logic board specifically in Retina, 13-inch, 2018 MacBook Air models with specific serial numbers.
Apple said it would email customers with machines with the serial numbers they’ve identified as being affected. Otherwise, customers can take their machine to Apple Stores or authorised repair staff to have their devices checked out.
Apple’s documents list symptoms as issues with “power”, although that could apply to anyone in the US and Jobs’ Mob does not say if it is underpowered or wanting to have an expensive military rally with tanks and a flyover.
A quick search online for problems with the 2018 MacBook Air logic board shows reports back to when the device first launched has users mostly being powerless which is reasonably anyone who owns a Mac.
It is worth pointing out; Apple uses the phrase a “very small number of users” to cover numbers from one to all of them. It once said only “a very small number of iPhone users” suffered from Bendgate and the case of the “dropped reception” when everyone suffered.
Apple is running the programme for four years from the original purchase date. People that think they might be experiencing the issue can take their MacBook Air to Apple Stores or an Apple authorised service provider.