The company’s chief executive Satya Nadella took to the stage at Microsoft’s Build developer conference to announced a new BotFramework, which will allow developers to build bots that respond to chat messages sent via Skype, Slack, Telegram, GroupMe, emails and text messages. “Bots are the new apps,” Nadella said.
Unfortunately this happened after Microsoft had had to pull its chatbot experiment from Twitter after it tweeted about taking drugs, voting for Donald Trump, denied the holocaust and liking underage sex.
Still there was nothing actually wrong with Microsoft’s tech, its AI was just learning from the Twitter crowd who sometimes have a habit of making Daily Mail readers look sane. It just needed a few internal guidelines like "calling President Obama a muslim gorilla is wrong" and "Chem-trails are made up rubbish."
Microsoft also has its Cortana voice assistant, which gained additional services and frameworks to allow developers to use it on its own or in conjunction with the Bot Framework.