Gamestop provided a statement to Ars Technica saying that: "while GameStop is best known as a provider of gaming and home entertainment systems, we also offer a wide array of products and devices that are important to facilitate remote work, distance learning, and virtual connectivity."
GameStop says it is "one of many providers" that serve the "significant need for technology solutions" that many Americans are now facing as they work and learn from home.
"While there are many businesses and organisations far more critical than ours, we believe we can have a positive impact during this very challenging time", the statement continues, adding that "we are complying with all state, county, city and local ordinances and we will continue to adjust to any future developments".
Vice and Kotaku are reporting that multiple GameStop store associates have received a memo from the company's corporate offices saying that the stores should be considered "essential retail and therefore [are] able to remain open during this time". According to the memo, this is "due to the products we carry that enable and enhance our customers' experience in working from home".
The memo also reportedly provides associates with a note that can be given to law enforcement agents who might try to shut down GameStop retail locations, telling them, in part, "thank you for what you are doing to keep us all safe". That note also includes a phone number for the "GameStop COVID-19 law enforcement and government support line", which goes directly to voicemail when dialled.