Published in Mobiles

Apple iPhones keep calling the emergency services

by on26 February 2018


Help my owner is an idiot

The programming geniuses at Apple have installed another feature in iPhones which means that they randomly call the emergency services when they are being serviced.

Police dispatcher Jamie Hudson told CBS Sacramento that since October 2017, Apple has made around 1,600 false alarm 911 calls from a distribution site in Elk Grove.

Hudson said that police have been seeing these calls for the last four months from Apple iPhones. The address will come up with their location. Elk Grove Police say they've received 20 accidental 911 calls a day from Apple, roughly 1,600 calls since October.

Hudson says the calls take valuable seconds away from calls that could be real life and death emergencies.

"The times when it's greatly impacting us is when we have other emergencies happening, and we may have a dispatcher on another 911 call that may have to put that call on hold to triage the incoming call", he said.

The calls are all coming from an Apple repair and refurbishing centre off Laguna Boulevard. The Sacramento County Sheriff's Department Communication Center is also getting these calls - 47 since January 1. Dispatchers there say they sometimes hear technicians working in the background.

Apple is refusing to say which of its overpriced shiny toys is causing these calls: the iPhone or Apple watch, but both devices can be triggered easily. With just a touch of a button, SOS comes on, and 911 is called.

 

Last modified on 26 February 2018
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